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Our Values

We live our values every day

In a world of rapid change, our values are our constant guide. They get to the heart of our way of 'energising communities' around the world. Our diverse people are united by our culture and values, and by our shared commitment to doing things the right way.

Our Values (values that lead us)

Our values guide us

About Customer Focus
Customer Focus
We put our customers at the centre of everything we do.
About Lead by Example
Lead by Example
We consistently set high standards and act safely and with integrity.
About Collaboration
We promote and celebrate teamwork, united by our purpose.
About Agility
We always look for new ways to improve and get the job done.

Our Values (Code of conduct)

About Code of conduct

Our Code of Business Conduct

Our Code of Business Conduct lays out the values, expectations, laws and regulations that govern the way we operate, no matter where we are. We work to the highest ethical standards, and conduct our business by obeying all applicable laws and regulations. We are always honest, straightforward and trustworthy with everyone and everything involved in Puma Energy activities.

Pdf iconDownload our Code of Business Conduct

Our Values (Supplier Code of conduct)

Our Code of Supplier Conduct

Our Supplier Code of Conduct defines what we expect from suppliers that provide intermediary agency, vendor or other services to Puma Energy and any of its subsidiaries. All suppliers must comply with this Code whether individuals or firms, wherever they are based in the world. It serves as a guide to ensure compliance with laws and regulations, defines good business judgement and promotes honest, ethical conduct.

Pdf iconDownload our Code of Supplier Conduct

Speak-Up! Helpline

Speak-Up! Helpline


Speak-Up! Helpline

Puma Energy maintains a confidential ‘Speak-Up!’ helpline service that allows Puma Employees and external parties to report suspected breaches of compliance or other grievances. The helpline is operated by an external company and is available 24 hours a day, seven days a week, in every language spoken in Puma Energy. It can be accessed online at www.pumaenergyspeakup.com or can accessed by telephone with local dial-in numbers listed at www.pumaenergyspeakup.com.